Privacy Policy
Last Updated: 13 February 2026Introduction
Infolyxo operates the website infolyxo.com and provides property preparation services for the short-term rental market in Chile. This Privacy Policy explains how we collect, use, disclose, and protect information that applies to our services and your choices about the collection and use of your information.
Information We Collect
We collect information in the following ways:
Information You Provide to Us
We collect information you provide directly to us through our website contact forms, email communications, or phone conversations. This may include:
- Name and contact information (email address, phone number, mailing address)
- Property information and details about your preparation needs
- Communications between you and Infolyxo
- Any other information you choose to provide
Information We Collect Automatically
When you access or use our website, we automatically collect certain information, including:
- Log information: We collect log information about your use of the website, including browser type, access times, pages viewed, IP address, and the page you visited before navigating to our website
- Device information: We collect information about the computer or mobile device you use to access our website, including hardware model, operating system and version, and unique device identifiers
- Cookie information: We use cookies and similar technologies to collect information. You can control cookies through your browser settings
How We Use Information
We use the information we collect to:
- Provide, maintain, and improve our services
- Respond to your inquiries and requests for information
- Schedule property assessments and coordinate preparation services
- Send you technical notices, updates, security alerts, and support messages
- Communicate with you about services, offers, and events
- Monitor and analyze trends, usage, and activities in connection with our website
- Detect, investigate, and prevent fraudulent transactions and other illegal activities
Sharing of Information
We may share information about you as follows:
- With vendors, consultants, and other service providers who need access to such information to carry out work on our behalf
- In response to a request for information if we believe disclosure is in accordance with applicable law, regulation, or legal process
- If we believe your actions are inconsistent with our user agreements or policies, or to protect the rights, property, and safety of Infolyxo or others
- In connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business by another company
- With your consent or at your direction
Data Retention
We store the information we collect for as long as is necessary for the purpose for which we collected it. We may retain certain information for legitimate business purposes or as required by law.
Your Rights and Choices
You have certain rights regarding the information we collect about you:
Access and Update
You may request access to or correction of your personal information by contacting us at info@infolyxo.com.
Cookies
Most web browsers are set to accept cookies by default. You can usually choose to set your browser to remove or reject browser cookies. Please note that if you choose to remove or reject cookies, this could affect the availability and functionality of our website.
Communications
You may opt out of receiving promotional communications from us by following the instructions in those communications. If you opt out, we may still send you non-promotional communications, such as those about your inquiries or our ongoing business relations.
Security
We take reasonable measures to help protect information about you from loss, theft, misuse, unauthorized access, disclosure, alteration, and destruction. However, no internet or electronic storage system is completely secure, and we cannot guarantee absolute security.
Children's Privacy
Our services are not directed to children under 18, and we do not knowingly collect personal information from children under 18. If we learn that we have collected personal information from a child under 18, we will take steps to delete such information.
International Data Transfers
Infolyxo is based in Chile. Information we collect may be transferred to, stored, and processed in Chile or other countries where our service providers operate. By using our services, you consent to the transfer of information to countries outside your country of residence, which may have different data protection rules.
Changes to This Policy
We may change this Privacy Policy from time to time. If we make changes, we will notify you by revising the date at the top of the policy and, in some cases, we may provide you with additional notice. We encourage you to review the Privacy Policy whenever you access our services to stay informed about our information practices.
Contact Us
If you have any questions about this Privacy Policy, please contact us at:
Infolyxo
Lautaro 471, Arica, Chile
Email: info@infolyxo.com
Phone: +56 58 222 3773